hatmoversandhelper

Moving Help Powered by U-Haul Trucks • Serving Medicine Hat & Surrounding Areas • Licensed & Fully Insured
Moving Help Powered by U-Haul Trucks • Serving Medicine Hat & Surrounding Areas • Licensed & Fully Insured

Overweight and Oversized

Important Notice: Heavy & Oversized Items Policy

At Hat Movers and Helpers, we pride ourselves on providing a safe, efficient, and reliable moving experience for our clients and our crew. To ensure the highest standard of safety and protect your valuable belongings, there are certain exceptionally heavy, bulky, or specialty oversized items that we do not move.
Moving these items requires specialized rigging equipment, unique transit vehicles, and specific technical training. Therefore, we strongly encourage our clients to utilize specialized third-party moving companies who focus exclusively on transporting these specific items safely.

Items We Do Not Move Include:

• Pianos & Organs: This includes grand pianos, baby grands, and traditional upright pianos. Due to their thousands of delicate internal moving parts, extreme weight, and structural complexity, they require certified piano movers.
• Hot Tubs & Spas: Both indoor and outdoor hot tubs, jacuzzis, and swim spas. These require professional draining, specialized electrical disconnection, and custom upright dollies to maneuver without causing property damage.
• Slate Pool & Billiard Tables: Professional pool tables utilize incredibly heavy, brittle slate beds that must be meticulously dismantled and re-leveled by specialized pool table technicians to prevent cracking.
• Commercial-Grade Safes & Gun Safes: Any high-security metal safes or vault doors weighing several hundred pounds. These require heavy-duty stair-climbing equipment and reinforced vehicles to handle the extreme concentrated weight
• Industrial Fitness Equipment: Heavy-duty, commercial-grade machinery such as integrated home gym weight stacks, commercial treadmills, tread climbers and heavy ellipticals.
• Large Masonry & Stone Items: Items made of solid stone, such as concrete fountains, solid marble tables, large stone statues, or cast-iron wood stoves.

How to Proceed

If your upcoming move includes any of the specialty items listed above, please let us know as soon as possible. While we cannot load them into our trucks, we are more than happy to recommend trusted local specialty movers who can work alongside our team on moving day to ensure your entire household gets to its destination safely
Thank you for helping us keep our crew safe and your highest-value items protected!
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